How an ASX Top 50 company Decentralised Training but Centralised Compliance: A Blueprint for Tier 1 Enterprise

The Problem: The ‘Complexity Tax’

Tier 1 enterprises have numerous health & safety training requirements for their nationally distributed workforces, such as First Aid, CPR, Mental Health, Manual Handling, Forklift, Working at Heights, Food & Beverage, Fire Safety, Walkie Stacker, Traffic Control… and many more.

However, many high-headcount businesses lose millions in “hidden” costs:

• Vendor Fatigue: Managing 20+ RTO contracts, invoices, and audit trails nationally.
• Compliance Gaps: Inconsistent training quality across regional sites.
• Administrative Sprawl: L&D teams can spend 70% of their time on admin, not strategy.

MANAGED TRAINING SERVICE​ (MTS)

• Enter Integrity Health & Safety that acts as the client’s Single Strategic Gateway for all national compliance.
• The Panel Model: We curate and manage a national panel of top-tier RTOs on your behalf.
• One Contract, One Invoice, One Audit Trail.

The ASX Top 50 company Case Study

The Challenge

Managing compliance for tens of thousands of employees across hundreds of sites resulting in:

• Sub-optimal management of a multi-million dollar spend – patchy visibility of costs/wasted spend
• Team member data potentially shared with 120+ training providers
• Inconsistent team member experience – often delays in accessing training, scope for improvement of records of compliance
• Consumed excessive time of Learning & Development team.

The Solution

Integrity Health & Safety was engaged to develop a Managed Training Service (MTS) model

• Sourcing and managing an approved panel of RTOs.
• Providing the company’s team members/managers with a consolidated online calendar view of which courses are available, dates and locations irrespective of RTO.
• Enabling team members, via a simple click (via SuccessFactors/Workday), to book courses with the RTOs.
• Providing the client with course completion data.
• Managing the invoicing via consolidating all courses / training organisations.
• Developed a series of processes / applications to more effectively enable the above.

The Result

• Significant reduction in internal administrative overhead.
• 100% audit readiness through a single digital dashboard.
• Improved learner experience through standardised quality control.
• Reduced data sharing risk.

The Three Pillars of Value

• Risk Mitigation: Automated tracking ensures no employee steps on-site without current credentials.
• Cost Efficiency: Leveraging bulk buying power across the RTO panel.
• Operational Simplicity: Integrity Health & Safety handles the RTO scheduling, renewals, and data entry into your LMS (Workday/SuccessFactors).

Interested in finding out how this Managed Training Service program could deliver similar benefits for your organisation? 

CONTACT:  1300 720 024 *  [email protected]  *  www.integrityhs.com.au

Integrity Health & Safety is a Supply Nation certified Indigenous-owned supplier of WHS products and services that engages with the public and private sector to deliver superior outcomes.